We're here to help
Contact
Questions about your order, shipping, or the Misting Cooling Fan? Send us a message and our team will get back to you within a few hours, 7 days a week.
Ways we can help
How can we help you today?
-
Chat with support
Reach our friendly team 7 days a week. We reply within a few hours.
-
Track your order
Get shipping updates and delivery help. Free shipping over $50.
-
Returns & warranty
30-day money-back returns and a 2-year warranty on every fan.
Quick answers
Before you write to us
The fastest answers to the questions we hear most.
Where is my order?
Orders are dispatched within 24 hours and typically arrive in 3–5 business days. You'll receive tracking by email as soon as it ships.
How do returns work?
You have 30 days to return your order for a full refund — no questions asked, and we cover return shipping.
What does the warranty cover?
Every fan includes a 2-year warranty against manufacturing defects. Just reach out and we'll make it right.