Wondering where your fragrance is? Here's how to keep tabs on your order.
Track with your dispatch email
When your order is dispatched, we email you a confirmation with a tracking link. Click it to see the latest status and estimated delivery date.
Check your account
If you ordered with an account, you can view your order history and status any time by logging in to your account.
When will tracking update?
Tracking can take a little time to show movement after dispatch while the carrier scans your parcel. If it hasn't updated within a day or two, it usually will shortly.
Need help with your order?
If your tracking hasn't updated in several days, or something doesn't look right, email us at support@quadessentials.com with your order number and we'll look into it.